Privacy

Holland Bendelow Privacy Policy

WE WILL NEVER PASS YOUR DETAILS ON TO THIRD PARTIES FOR THEIR MARKETING PURPOSES

This Cookies and Privacy Policy (Cookies and Privacy Policy), together with our website terms of use (Terms of Use Policy) and any other documents referred to in it, set out the basis on which any personal data Holland Bendelow Limited (HB)  collects from you, or that you provide to us, will be processed by us. HB is committed to ensuring that your privacy is protected, so please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purposes of the Data Protection Act 1998 (the Act), the data controller is Holland Bendelow Limited, New Broad Street House, 35 New Broad Street, London EC2M 1NH.

WHAT TYPE OF INFORMATION DO WE COLLECT FROM YOU?

We may collect and process the following information from you:

Information that you provide by filling in forms on our website www.hbcg.co.uk. This information includes your name company, and  email address;

If you contact us, we may keep a record of that correspondence;

Details of your visits to our Website and the resources that you access, such as technical information including the internet protocol (IP) address used to connect to the internet, information about your visit.

HOW DO WE USE YOUR PERSONAL DATA?

WE WILL NEVER PASS YOUR DETAILS ON TO THIRD PARTIES FOR THEIR MARKETING PURPOSES.

We use information held about you in the following ways:

to carry out our obligations arising from any contracts entered into between you and us;

to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;

to ensure that content from our Website is presented in the most effective manner for you and for your computer; and

to notify you about changes to our service.

We may use your data to provide you with information about services which may be of interest to you and we may contact you about these.

We may also permit selected third party partners such as our content providers to use your data, but only for analytical purposes.

DISCLOSURE OF INFORMATION

WE WILL NEVER PASS YOUR DETAILS ON TO THIRD PARTIES FOR THEIR MARKETING PURPOSES.

We are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements, or to protect the rights, property or safety of HB, our customers or others.

HOW WE PROTECT YOUR DATA

The transmission of information via the internet is not completely secure.. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorised access.

We take all reasonable care to ensure the security of the website and of your personal information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will not share your information other than as provided for in this Cookies and Privacy Policy or as required by law, court order or other government or law enforcement authorities.

We will retain your information for six (6) years, after which time it will be destroyed.

IP ADDRESSES & COOKIES

We may obtain information about your computer and general internet usage, including your IP address, operating system and browser type, for system administration purposes.

Cookies contain information that is transferred to your computer’s hard drive. Cookies allow us to tailor our Website to your needs by gathering and remembering information about your usage and preferences. In particular, cookies enable us:

To gather information on IP addresses and pages visited;

To analyse trends;

To administer the website;

To track users’ movements on the website; and

To undertake statistical analysis.

Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our Website or accessing certain parts. Unless you have adjusted your browser settings so that it will refuse cookies, our system will issue cookies when you access our Website.

COOKIES USED

Google Analytics, to collect information in anonymous form on numbers of visitors to the site, where visitors have arrived from and which pages they visited. 3rd party log in provider cookies (Twitter, Facebook, Google +, Microsoft and LinkedIn.)

HOW TO MANAGE YOUR COOKIES

Most browsers allow you to refuse to accept cookies; for example:

In Firefox (version 51) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”;

In Chrome (version 55), you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading; and

In Internet Explorer (11) you can turn “Cookies” off by opening Internet Explorer, click Internet options and select the “Privacy” tab. Under “Settings” move the slider to the top or bottom to decline or allow “Cookies” by selecting high or low and then press “apply”.

You can delete cookies already stored on your computer; for example:

In Firefox (version 51), you can delete all cookies by clicking “Tools”, “Options” and “Privacy”, then selecting “Use custom settings for history” from the drop-down menu, clicking “Show Cookies”, and then clicking “Remove All Cookies”;

In Chrome (version 55), you can delete all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Cookies and other site and plug-in data” before clicking “Clear browsing data”; and

In Internet Explorer (11) you can select the safety button and then select Delete Browsing History. Then select the check box next to “Cookies”. Select the preserve favourites website data check box if you don’t want to delete the “Cookies” associated with website in their favourites list. Select delete.

LINKS TO OTHER WEBSITES

This Cookies and Privacy Policy extends only to our Website and does not cover your use of, provision of data to and collection of data on any other website.

Our Website may from time to time contain links to and from other websites. If you follow a link to any of these websites please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. You should always check these policies before you submit any personal data to these websites.

CHANGES TO THIS PRIVACY POLICY

Our Cookies and Privacy Policy may be reviewed and enhanced from time to time. The up-to-date version of our Privacy Policy is always available by applying in writing to Holland Bendelow’s office; or by emailing info@hbcg.co.uk.

YOUR RIGHTS IN RESPECT OF YOUR INFORMATION

Right to access 

You have the right to access the information we hold about you. If you would like a copy of this information please contact us. We may request proof of your identity before sharing such information.

Right to rectify your personal data

If you discover that the information we hold about you is incorrect or out of date, you may ask us to correct that information.

Right to be forgotten.

You may ask us to delete information we hold about you in certain circumstances. It may not be possible for us to delete all of the information we hold about you where we have an ongoing relationship, however please contact us and we will do our best to assist with your request.

CONTACT

If you have any questions, want to exercise any of your rights or make a complaint, communication should be sent to info@hbcg.co.uk.

From time to time, HB may send you emails, email newsletters or news updates alerting you to services pertaining to our Website. If you no longer wish to receive materials from us you may opt-out of receiving these communications by writing to us at Holland Bendelow , New Broad Street House, 35 New Broad Street, London EC2M 1NH or by emailing us your request to unsubscribe to info@hbcg.co.uk